General

What types of swing sets do you offer?

We sell wooden swing sets of all sizes, from our basic swing set with just three swings to our Empire Extreme which offers three towers, three slides, and a clatter bridge.

How do I choose the right swing set for my backyard>

The most important factor is space. Decide how much space you want to devote to a swing set then you can compare that with our offerings to find one that fits perfectly and offers the perfect accessories for your kid(s).

What materials are used in swing sets?

Our swing sets are built with cedar wood and our slides and accessories are created with 100% recyclable plastic.

What age group are your swing sets designed for?

Our swing sets are designed for all ages. We have toddler swings for children 18 months – 4 years old and other features that can be enjoyed by anyone under 225 lbs.

Installation & Maintenance

Are there any maintenance requirements for swing sets>

To ensure your playset remains safe, we suggest tightening the hardware at least twice a year and you inspect the playset for any signs of damage that could cause harm.

Can I get replacement parts for your swing sets?

We offer replacement swings, slides, and other accessories. For any individual boards or other pieces, you can contact our customer service team for help finding a replacement.

Do you provide delivery and installation services?

Yes, we provide delivery and installation within 100 miles of our location.

Are your swing sets easy to assemble if I choose to do it myself?

Our playsets have detailed instructions that are easy to follow along. It will take time and effort in order to setup, but we make sure it is possible for anyone to complete.

Ordering

Do you offer warranties on your swing sets?

Yes, our swing sets come with 10-year warranties on any defects and materials under normal use and conditions. More information on our warranties can be found on our website or by asking a customer service representative.

How long does it typically take to receive a swing set after ordering?

After an order is placed, it may take up to 5 business days for the order to be processed. Shipping will vary depending on location and time of year.

Are there financing options available?

We offer financing options through Affirm. More information can be found on our website or by speaking with a customer service representative.

Do you offer any discounts or promotions?

We offer promotions throughout the year but at this showroom we offer prices lower than anywhere else for our products. We only sell from our showroom to customers within 100 miles of our location.